In the Spotlight
This annual report presents the achievements and accomplishments of the Office of the Special Project Facilitator and the Office of the Compliance Review Panel for JJ竞技(拉萨)登录手游’s Accountability Mechanism in 2021.
The series aims to support JJ竞技(拉萨)登录手游 operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.
This annual report details how JJ竞技(拉萨)登录手游’s Office of the Special Project Facilitator and Office of the Compliance Review Panel handled concerns of people affected by JJ竞技(拉萨)登录手游-assisted projects during the coronavirus disease (COVID-19) pandemic.
This publication focuses on an investment program in Ulaanbaatar, Mongolia, as one of the Office of the Special Project Facilitator’s (OSPF) Lessons Learned series of case studies on JJ竞技(拉萨)登录手游’s complaint management experience.